Thread: Delphi 10.2.3 and Mobile Pack missing
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Replies:
2
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Last Post:
Apr 22, 2018 1:18 PM
Last Post By: Dimitris Koutso...
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Posts:
1
Registered:
1/7/17
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Hello, I just buyed a license for Delphi 10.2 Pro, this week. I read the Mobile Pack was included, however when I added license to installer, only these 3 platforms appeared:
- Delphi Windows 64-bit Professional
- Delphi Windows 32-bit Professional
- Delphi OS X Professional
No mobile platforms available to install. I tryed various things, and searched, but I didn't found anything to solve this problem. I didn't reiceve a Mobile Pack License, I got a of course SKU subscription for 1 year.
I suspect, I got 10.2 License, and it upgraded to 10.2.3 correctly, but 10.2 I think doesn't work as Mobile Pack License, but because there is SKU, I suppose I should get that Mobile Pack.
There must be some bug into the upgrade procedure.
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Posts:
5,113
Registered:
11/9/03
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Am 19.04.2018 um 03:42 schrieb Giovanni Ceglia:
Hello, I just buyed a license for Delphi 10.2 Pro, this week. I read the Mobile Pack was included, however when I added license to installer, only these 3 platforms appeared:
- Delphi Windows 64-bit Professional
- Delphi Windows 32-bit Professional
- Delphi OS X Professional
No mobile platforms available to install. I tryed various things, and searched, but I didn't found anything to solve this problem. I didn't reiceve a Mobile Pack License, I got a of course SKU subscription for 1 year.
I suspect, I got 10.2 License, and it upgraded to 10.2.3 correctly, but 10.2 I think doesn't work as Mobile Pack License, but because there is SKU, I suppose I should get that Mobile Pack.
There must be some bug into the upgrade procedure.
Hello,
why not file a free installation support case on the EMBT website?
They should know what's wrong:
https://www.embarcadero.com/support
Greetings
Markus
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Posts:
28
Registered:
12/10/06
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I had the same problem. I filed a support case here
http://supportforms.embarcadero.com/
and after 24 hours the sent me the license for mobile pack.
Giovanni Ceglia wrote:
Hello, I just buyed a license for Delphi 10.2 Pro, this week. I read
the Mobile Pack was included, however when I added license to
installer, only these 3 platforms appeared:
- Delphi Windows 64-bit Professional
- Delphi Windows 32-bit Professional
- Delphi OS X Professional
No mobile platforms available to install. I tryed various things, and
searched, but I didn't found anything to solve this problem. I didn't
reiceve a Mobile Pack License, I got a of course SKU subscription for
1 year.
I suspect, I got 10.2 License, and it upgraded to 10.2.3 correctly,
but 10.2 I think doesn't work as Mobile Pack License, but because
there is SKU, I suppose I should get that Mobile Pack.
There must be some bug into the upgrade procedure.
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Legend
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Helpful Answer
(5 pts)
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Correct Answer
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